Nate's 4x4

[Jacob]

I ordered a set of bumpers from this guy on May 15th 2009. Received them in August and the rear one did not fit. Have been told by Nate himself that he was sending out a replacement one on two different occasions which has never happened. Have not been able to get a hold of him for about 6 weeks. I have been emailing and calling him at least twice a week. My last email on Tuesday October 6th 2009 informed him that he has until the end of the week to show verification/proof that the replacement bumper has shipped or I am contacting his local police department which I will be doing in the morning.

Communications have been nearly non existent during the entire process and the rear bumper did not fit, not even close. He seems like a nice guy, but when you send out stuff this slow that doesn't fit and you are impossible to contact tells me otherwise about the operation of his business. Don't try to save money by ordering from this guy, the customer service and prompt delivery times are worth the extra cash from all of the other places that sell bumpers. I feel I have been more than patient with the entire situation and am just ready to get through it in which ever way puts me back at even whether it be receiving the bumper or the refund for the rear bumper and shipping. If anyone is close to this location, or knows this guy tell him the guy from order number 739 needs him to contact me. Or PM me for my number if you care to stop by his place and give me a call so I can talk to him. Will update as the story progresses.

This is the site and his contact info from the site.

http://www.nates4x4.com/catalog/

Nate's Welding
312 E. Lyon Road
Midland, MI 48640

989-708-9482



Website registration information from WhoIs lookup-

Nathan McCann

2680 Huckleberry Rd.
Sanford, MI 48657

989-631-0681

[email protected]



Information from the website itself-


Nates Welding

312 E Lyon Rd
Midland, MI 48640

989-708-9482


Number that he called me from one time

This is probably his wife's or Girlfriend's number. No one has answered it yet, if they know him they are probably in on the game too.

989-513-2678

[Fred]

got an email for him? I want to send the guy an email telling him I am going to post this on as many different jeep sites I know to include Pirate. I bet he gets something done pretty quick once Jeep Forum and Pirate get ahold of him

[Fred]

I am spreading this through out the Net. SOMETHINGS gonna happen and I bet it'll happen fast:
A friend of mine ordered a pair of TJ bumper from this place in May. He received both in Aug and the front fit and looked great but the rear was absolutly not a correct fit. He contacted Nate on several occasions and Nate told him to dispose of the old bumper and a new one was in the mail. It is now Oct and no rear bumper. He has been trying to contact Nate for the past 6 weeks or so with no success. I am spreading this post around to warn folks about poor customer service and poor buisness practices, and maybe see if the internet jeep community can get something done.
Heres his post from our club site:
I ordered a set of bumpers from this guy on May 15th 2009. Received them in August and the rear one did not fit. Have been told by Nate himself that he was sending out a replacement one on two different occasions which has never happened. Have not been able to get a hold of him for about 6 weeks. I have been emailing and calling him at least twice a week. My last email on Tuesday October 6th 2009 informed him that he has until the end of the week to show verification/proof that the replacement bumper has shipped or I am contacting his local police department which I will be doing in the morning.
Communications have been nearly non existent during the entire process and the rear bumper did not fit, not even close. He seems like a nice guy, but when you send out stuff this slow that doesn't fit and you are impossible to contact tells me otherwise about the operation of his business. Don't try to save money by ordering from this guy, the customer service and prompt delivery times are worth the extra cash from all of the other places that sell bumpers. I feel I have been more than patient with the entire situation and am just ready to get through it in which ever way puts me back at even whether it be receiving the bumper or the refund for the rear bumper and shipping. If anyone is close to this location, or knows this guy tell him the guy from order number 739 needs him to contact me. Or PM me for my number if you care to stop by his place and give me a call so I can talk to him. Will update as the story progresses.
This is the site and his contact info from the site.
http://www.nates4x4.com/catalog/
Nate's Welding
312 E. Lyon Road
Midland, MI 48640
989-708-9482

[Fred]

I will post links tonight but lets just say the word is out and the internet world will do its thing. I expect results

[Jacob]

Thanks for spreading the word Fred. Maybe someone will know another way to contact him and he will call or email me. At this point, that would be a huge amount of forward progress. I will be calling the Midland, MI Police Department in the morning to see if they can have him call me. From talking to the guy, I do not think he would stiff me at all. I just want this taken care of within a reasonable amount of time. My patience has ran out.

[Fred]

OK heres the list:

http://pirate4x4.com/forum/showthrea...7505&highlight=

http://www.itsajeep.org/vBulletin/sh...ad.php?t=16186

http://www.naxja.org/forum/showthrea...#post244607179

http://midwestjeepthing.com/Forums/t...lies=0&M=0&S=1

http://ozarksjeepthing.com/c/index.p...69.0;topicseen

http://bluegrass4x4.org/forum/viewtopic.php?f=22&t=891

http://www.cumminsforum.com/forum/bu...-4x4-fail.html

http://www.midriversjeepthing.com/fo...howtopic=4963&

http://smorr.net/index.php?option=co...3.msg13935#new

and its on Jeep Forum

[TheRenegade]

My rear bumper is from Nate. Bought it two years ago. Delivery was when he said...3 weeks, and the bumper fit on the back of Bessie perfectly.

Sorry you had a bad experience. Hope it turns out well for you.

[Marinedawg]

Posted it on our site as a buyer beware. We have guys on every forum. Hopefully it works out for you.

[Jacob]

Called the Midland Police Department this morning to see if they can have him contact me. At this point I just want either my bumper or my money back for it and the shipping.

[papsolddually]

sorry to hear all your problems. i posted it up on Jeepininin.com for ya. maybe one of the guys up in MI will do a stop in for ya. i looked in the maps. i would but its about a 4 or so hour drive for me. good luck.