Not unless it's bad. Usually it's just the cluth disk that is replaced.
The clutch disk sits between the flywheel and the pressure plate, and unless the pressure plate is burnt/scored/cracked or the springs ('fingers') are weak, they won't replace it.
Different vehicles have different let off's, even the same type rig can have a different let off point.
I'm not sure what the newer rigs are like, but being way at the top doesn't sound right to me. But it may be within spec.
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